Returns

If you need to return your item to us for an exchange or refund please fill in the returns form and send it back to us within 14 days using the address on your invoice. 
If you haven’t got this then the address is:
Virgo
96 Station Road
Chingford 
London
E4 7BA

We do not offer free returns currently and would always recommend either sending back recorded delivery or getting proof of postage.
We cannot refund for lost parcels being sent back to us so please hang on to your proof of postage.

All items must be sent back to us with the original labels attached. 

Please be careful when trying on items as we won’t be able to accept items that have fake tan, make up, perfume or marks on.

Please try shoes on indoors so they aren’t marked on the soles.

 

Refunds

We aim to process refunds as quickly as possible, but please allow up to 14 days.

 

Wrong item received

We are so sorry if we have made a mistake, please contact us and we will sort this out for you.

Sale items

Sale items are non returnable, this does not include items purchased using a discount code.

 

Damaged item

 

We are so sorry if your item has arrived damaged. 
Please email info@virgoboutiques.co.uk or DM us with a quick picture of the issue and we will ask you return the item back to us at our cost.

 

 

 

 

 

0
    Your Shopping Bag
      Calculate Shipping
      Apply Coupon
      Available Coupons
      new10 Get 10% off